Certificate in First Line Management – Level 6

Business Management

Certificate in First Line Management - Level 6

This programme fully equips you with the necessary skills to be an effective supervisor, team leader, and first line manager. It will give you the knowledge and skills to get better results in any supervisory role. First Line Management is always popular, if you are working as a manager or supervisor with limited formal training, this programme provides a superb grounding in all the key skills you need and is an ideal start to your management studies.

Who is the programme for?

The programme is aimed at those who have been recently appointed to supervisory positions and those planning to become a supervisor. Participants on the programme have come from every type of organisation and every type of industry sector.

Award and Progression

The Certificate in First Line Management is a Special Purpose Award (30 Credits) awarded by HETAC at Level 6 on the National Framework of Qualifications. This award will allow progression in the NFQ. Graduates will be eligible to apply for:

The BA in Management Practice with module exemptions.
The second year of Higher Certificate in Business, subject to completing bridging studies in accounting.

Programme Content

Leadership and communications

Effective Leadership
Interviewing Skills
Presentation Skills

Business Management

The Role of the Manager
Business Planning
Quality Management
Customer Care

Legal and Regulatory Framework

Principles of Irish Law
Employee Relations
Employment Law
Health and Safety

Location

Laois Third Level Centre, Bracklone Street, Portarlington, Co. Laois. Telephone 057 - 8623161.

Entry Requirements

This programme is designed to appeal to those at work or seeking to re-enter the workforce. There are no specific academic requirements with applicants considered based on relevant work and other experience.